If this describes you, we would love to hear from you!
You are a stellar team player and love customer service. You thrive on doing things right the first time and are an excellent communicator. You have the innate desire to leave things better than before you arrived. You love people and thrive in taking care of their details while also taking things off of your agent’s plate to increase their production. Your work ethic is ridiculous. You are always two steps ahead of our clients and customers ensuring they are abreast of all of the details and changes within their transaction. You are able to anticipate. You are extremely organized. When asked a question your reply is always “let me find out and get back to you” committed to being a part of the solution and have the ability to adapt and find a way.
If you desire to be a part of something bigger than yourself and have a major impact you may be the right fit for our team. We have an agenda and will stop at nothing to follow through.
Necessary Skills:
Excellent time management skills
Detail-oriented
Excellent communication skills
High level of professionalism
Team player
Knowledge of time blocking, focus and batching
Possession of strong organizational skills.
Must have knowledge of a variety of computer software applications ie. word processing, spreadsheets, database and presentation software (MS Word, Excel, Access, PowerPoint, Google Docs and Drive)
Ability to maneuver in Adobe Photoshop/Illustrator/Adobe Professional.
Continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Must be able to interact and communicate with individuals at all levels of the organization.
Must have a driver’s license and an insured vehicle.
Great ability to focus
Concerned about doing things the right way
Calm under pressure
Learning-based
Service-based attitude
Proven ability to succeed
Job Duties:
Processes all paperwork from contract to close
Reviews contracts for completeness, signatures, files for compliance and works to correct any paperwork issues
Sets calendar reminders according to contract deadlines
Obtains a copy of Earnest Money check, verification of EM receipt and deposit in accordance with the contract
Coordinates pending rider for listings
Set appointments and coordinate with vendors/clients for home inspections, bids, repairs, appraisals, signing appointments
Obtains CC&Rs, title commitments, HOA information, and other necessary documentation for file, etc.
Liaison with clients, title company, Catalyst agent, opposing agent, lenders, vendors
Updates spreadsheets, Follow Up Boss, and other trackable data per TC checklist
Prepares paperwork/addendums as directed by agent (i.e., addendums and RE10s using language provided by agent)
Sends paperwork for signatures through electronic signature programs
Communicates clearly and concisely all timelines
Orders listing home warranties per contract
Sends checklists, utility contacts, reminders of what to bring to closing, and other information to clients to prepare clients for closing
Reviews title commitments and settlement statements
Prepares DA’s and Agent commission check delivery
Orders sign removal on listings
Creates buyer baskets and seller gifts in advance of closing
Coordinates lockbox retrieval and keeps inventory spreadsheet up to date
Coordinates keys, shoe covers, special signage in listings to be removed, etc.
Marks listings sold on MLS and Tour Factory and processes the closed file
Manages birthday card system and mails
Manages anniversary card system and mails
Manages end of year letters with closing statement and mails
Sends weekly updates to clients and agents on contracts
Client surveys at closing
Collects, saves to Drive, and uploads to Silvercreek for compliance all dead, terminated, and canceled contracts
Bank deposits
Updates SOPs and Canned Responses as needed
Saves all paperwork and information to Drive and Dropbox
Uploads paperwork to Silvercreek for compliance review and works to correct items as needed
Answers emails of inquiries by title companies, lenders, agents, and vendors in regards to contracts
Creates Net Sheets as needed
Participates in weekly team meetings, updates team on Pending Pipeline and team stats, and client testimonials
Upholds Catalyst Group standards in appearance, communication, and procedures
Offer & Benefits:
Full-time position (based on a 40-hour workweek)
Salary with benefits ($12-$18/hr DOE)
Benefits start after 90-day probationary period:
Health Coverage
Simple IRA 3% Match
Cell Phone
Paid vacation
About Catalyst Group; Stacy Bahrenfuss is the Founder + CEO of Catalyst Group, and Creator of the Limitless Realtor Circle, a professional training program for Realtors. Stacy started her real estate company at the early age of 19, sustained her company through the housing crisis of 2007-2010, and continued to scale her business beyond the 7-figure mark, to become one of the top performing real estate teams in the state of Idaho. Stacy brings a unique perspective to the real estate world as her experience is vast; she has been a single agent, has run a large team, and has even operated as the Designated Broker for Catalyst Group as a brokerage. She has personally funded a development project consisting of 11 upper tier new luxury homes while still operating her real estate team at Catalyst. In a traditionally male led industry, Stacy has paved the way for other female leaders, leveraging her intuition and over a decade of experience in meditation, personal development, and results coaching.
Her success in the real estate world has given her a vehicle to share her mission, vision, and purpose. Now, she is excited to transform the industry that shaped her, by empowering realtors to break from the status quo and do business in a way that both fulfills them personally and raises the industry’s standards.
We look forward to hearing from you!
